Reasons why your fanduel casino app isn't working

  • If your FanDuel Casino app isn’t working, try reloading or clearing cookies.
  • Make sure you have a strong Internet connection and updated software.
  • You can also call customer service at 1-877-688-3463 for additional help.

Perhaps you were trying to place that one bet you had in mind all day, only to realize that the isn’t cooperating. Or maybe you just wanted to check your account balance but were met with radio silence from the app.

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There could be several reasons why this happens, so don’t panic just yet. In this post, I will go through some of the most common issues and provide you with actionable steps on how to fix them.

So, let’s get started!

1. Check Your Internet Connection.

This one should be obvious, but it’s worth mentioning nonetheless. A poor internet connection can cause all sorts of problems when using online gambling apps, including FanDuel Casino.

To test your connection, try loading another website (e.g., ). If the other site loads without issue, the problem is likely with FanDuel. Reach out to their customer support and let them know what’s going on.

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On the other hand, if other sites are loading slowly or not at all, then the problem is with your internet connection. In this case, I would try moving closer to your router, as this can sometimes make a big difference.

Alternatively, you could restart your modem and router to see if that clears things up. To do this, unplug the power cord from both devices and wait for 30 seconds before plugging them back in.

If you’re still having connectivity issues after trying these troubleshooting steps, it might be time to call your internet service provider (ISP) and see what’s going on.

2. Make Sure Your Browser Is Up to Date.

Outdated browsers can cause all sorts of problems, not just with FanDuel Casino but with any website. So, if you’ve noticed that the app isn’t working properly, one thing you should definitely check is whether your browser is up to date.

To do this, open your browser and go to the settings menu. From there, look for an option called “About [Browser Name]” or something similar. This will bring up a page that tells you which version of the browser you’re currently using.

If there’s an update available, the browser should automatically download it for you. All you have to do is restart the browser once the update is installed, and you should be good to go.

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By the way, if you’re still using Internet Explorer, now would be a great time to switch to a more modern browser like Chrome, Firefox, or Edge. These browsers are much faster and more reliable than IE, and they offer better security too.

3. Try a Different Browser.

Sometimes, the problem may not be with your computer or your internet connection—it could be your browser. If you’ve tried all the troubleshooting steps I’ve listed so far and you’re still having issues with FanDuel Casino, it might be time to switch to a different browser.

I recommend trying Chrome, Firefox, or Microsoft Edge, as these are some of the fastest and most reliable browsers on the market. They should work well with the FanDuel platform.

To switch browsers, simply download the new browser of your choice from the official website. Once the download is complete, install the new browser and use it to access FanDuel Casino.

If everything works fine in the new browser, then the problem was probably with the old one. You can either continue using the new browser or try to troubleshoot the old one further to see if there’s a way to fix it.

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4. Clear Your Cookies and Cache.

Cookies and cache files can sometimes cause problems with websites, especially if they become corrupted or outdated. If you’ve noticed that FanDuel Casino isn’t working properly, it might be a good idea to clear your cookies and cache.

Here’s how to do it in Chrome:

  1. Open Chrome and click the three dots in the upper-right corner.
  2. Hover over “More tools” and click “Clear browsing data.”
  3. In the dialog box that appears, select the time range you want to clear (I recommend selecting “All time”).
  4. Check the boxes next to “Cookies and other site data” and “Cached images and files.”
  5. Click the “Clear data” button.
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The process is similar in Firefox and Edge; here’s a general guide:

  1. Open your browser and click the three lines/bars in the upper-right corner.
  2. Go to “Library” (or “Tools,” depending on your browser version) and click “History.”
  3. Choose “Clear recent history.”
  4. In the dialog box that appears, select the time range you want to clear.
  5. Check the boxes next to “Cookies” and “Cache.”
  6. Click the “Clear” button.

Once you’ve cleared your cookies and cache, try accessing FanDuel Casino to see if the problem is resolved.

By the way, it’s a good idea to clear your cookies and cache on a regular basis, even if you’re not having any problems. This can help improve your browser’s performance and prevent issues down the road.

5. Disable Any Browser Extensions.

Browser extensions can be really handy, but sometimes they can cause conflicts with websites, especially if they’re outdated or poorly coded. If you’ve got a bunch of extensions installed in your browser, it might be a good idea to disable them temporarily to see if that fixes the problem with FanDuel Casino.

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Here’s how to do it in Chrome:

  1. Click the three dots in the upper-right corner of the browser window.
  2. Go to “More tools” > “Extensions.”
  3. Toggle the switch at the top of the page to turn off all extensions (this will disable them).
  4. Restart your browser.

The process is similar in Firefox and Edge; here’s a quick guide:

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  1. Click the three lines/bars in the upper-right corner of the browser window.
  2. Go to “Add-ons” > “Extensions.”
  3. Click the “Disable all add-ons” button (located at the bottom of the page).
  4. Restart your browser.

With all that said, it’s important to note that disabling your extensions shouldn’t have any permanent effects on your browser setup. When you’re ready, you can enable them again by following the same steps and toggling the switch/button at the top of the extensions page.

6. Make Sure You’re Using the Most Current Version of Flash or Java.

Some parts of the FanDuel platform may require Adobe Flash or Oracle Java to function properly. However, problems can arise if you’re not using the most current versions of these programs.

If you’ve noticed that certain features on FanDuel aren’t working, it might be a good idea to check your versions of Flash and Java. Here’s how to do it:

For Flash:

  1. Go to the Adobe Flash Player .
  2. Click the “Executable installation file” link under the “Maintenance section.”
  3. Run the setup program and follow the on-screen instructions to update Flash.
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For Java:

  1. Go to the Java .
  2. Click the “sdk-browser-plugin_xxx_arch.jnlp” link under the “Get Java (Browser Plugin)” section.
  3. In the dialog box that appears, click “Run.”
  4. Follow the prompts to update Java.

After updating Flash and Java, try accessing FanDuel Casino to see if the problem is resolved.

It’s important to keep these programs updated for security reasons anyway, so this is a good habit to get into regardless of whether or not you’re having specific issues with FanDuel.

7. Uninstall and Reinstall the FanDuel Desktop App.

If you’re using the desktop app instead of the web-based version of FanDuel, another thing you can try is uninstalling and then reinstalling the app. This can help resolve any internal conflicts that may be preventing the app from running properly.

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Here’s how to uninstall the app on Windows:

  1. Press the Windows key + X.
  2. Click “Control Panel” from the context menu.
  3. View programs by category > Programs > Programs and Features.
  4. Find FanDuel in the list of programs and click to select it.
  5. Click “Uninstall” (at the top of the window).
  6. Follow the prompts to uninstall the program.

And here’s how to reinstall it:

  1. Go to the and log in to your account.
  2. Click the “Download for PC” button (or “Download for Mac,” depending on your operating system).
  3. Run the downloaded executable file.
  4. Follow the prompts to install the app.
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You may need to enter your FanDuel credentials again to log in once the app is reinstalled. With any luck, this should resolve any issues you were experiencing.

8. Contact Customer Support.

If none of the above troubleshooting tips have worked, it may be that the problem is actually with FanDuel itself, rather than your end. In this case, I would suggest reaching out to their customer support team for further assistance.

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One way to do this is to use the live chat feature within your FanDuel account. To access this, log in and go to the “Help Center.” From there, you should be able to initiate a chat with a customer support representative.

Alternatively, you can reach FanDuel by phone at 1-877-688-3463. This line is open 24/7, so you should be able to get in touch with someone at any time.

When you contact customer support, be sure to describe the issue you’re experiencing in as much detail as possible. This will help the representative diagnose the problem more quickly and accurately. It’s also a good idea to have your account information handy, just in case they need to verify your identity.

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Start With the Basics. The first step in troubleshooting any technical issue is to start with the basics. This means checking simple things like your internet connection and browser cache before moving on to more complex solutions. By working your way through a systematic list of potential problems, you’re more likely to identify and resolve the issue quickly and easily.

In conclusion, there are many potential reasons why the FanDuel Casino app might not be working properly. By following the troubleshooting tips outlined in this post, you should be able to identify the root cause of the problem and take steps to resolve it. And if all else fails, don’t hesitate to reach out to FanDuel customer support for further assistance. Good luck!

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New to FanDuel? Here’s , plus a handy FanDuel tutorial video.

Footnotes:

  • Information about FanDuel customer support can be found on their .
  • Details about the FanDuel app can be found on the .

Kevin Roberts, previously published as Daniel Williams, is a freelance writer specializing in US casinos. He has over a decade of experience writing for various websites and publications, including Las Vegas Magazine and CasinosAvenue.com. Kevin has an expertise in US casino holidays and game guides, including blackjack and video poker.