Sugarhouse casino review | best slots for big win - pokerlistings

The SugarHouse name is well known in the US gambling scene, with a land-based casino operating in Philadelphia and a popular sports betting app and online casino in partnership with Golden Nugget. So, is SugarHouse online casino any good? In this comprehensive SugarHouse Casino review we’ll explore the site’s features including its online casino games, bonuses, mobile experience and more, so you can decide if it’s right for you. As a legal mate too, operating in states that have regulated their online gambling industry. In this review we will go through the following elements: Games – What games can you play at SugarHouse Online Casino? Software – Which are the game developers providing games to SugarHouse Casino? Bonuses – Is there a SugarHouse Casino bonus for new customers? Payment methods – How can you deposit or withdraw money from your account? Customer support – What options do you have if you need help using the platform? Safety – Why choose a legitimate and regulated operator?

Advantages and Disadvantages

Like all operators, SugarHouse Online Casino has pros and cons. Here’s our take on this particular online casino :

SugarHouse Casino Pros and Cons

  • Wide variety of gaming options including live dealers

  • 24/7 customer service

  • Generous welcome bonus

  • Range of payment options

  • Dedicated mobile apps

  • Range of betting limits

  • No lottery or bingo games

  • Wagering requirements apply to some offers

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If you feel that this operator suits your needs, then let’s dive into the details of what makes it such an attractive choice for gamblers across legal states.

SugarHouse Games

The range of SugarHouse Casino games is impressive, with over 500 titles available on the website. You’ll find familiar casino offerings like roulette, blackjack, slots and video poker, plus exclusive access to live dealer games.

While most titles can be played across the SugarHouse Casino desktop and mobile sites, some live dealer games are only accessible via the dedicated Android and iOS apps. It’s worth downloading these if you’re a fan of real time croupiers. 

Speaking of favorites, live dealer games are one of our sugarhouse casino promo code no deposit the best ones!

We found the navigation around the site simple, with tabs across the top taking you directly to the , table games, video poker, casual games and mega jackpots. Use the favorites section to keep track of the SugarHouse Casino games you love the most, and look out for new additions in the “New Games” category.

You can even search for games by supplier if you know you love everything from a particular developer, like IGT or NetEnt. Scroll down the homepage for added inspiration, with categories like “Most Popular”, “Exclusive Games” and “Superb Slots”. 

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SugarHouse Online Slots

With over 400 online slots for players in New Jersey and Pennsylvania, and around 350 in Michigan and Connecticut, it’s fair to say SugarHouse Casino slots feature heavily on the site. You’ll find classic reels, video slots and progressive jackpot options here, plus demo versions of some so you can try before you buy. 

A useful slider on the left-hand side of the screen lets you filter the selection based on number of lines, reels, paylines, features and even volatility - handy if you know what you enjoy, but less helpful if you’re not sure where to start. There’s also a search box so you can seek out favorite SugarHouse games, or try new ones from top developers like NetEnt and IGT. 

All the SugarHouse casino slots we played had clear instructions on how to play, plus plenty of ways to win. Look out for fun features like free spins, bonus rounds and sticky wilds, and remember that you don’t necessarily have to bet big to win big - check each game to see what the minimum and maximum bets are, and whether it’s a high or low volatility slot. 

For example, while Blood Suckers Megaways® had a minimum bet of $0.10 and max of $10, this can reach up to $5 for Book of Dead, and just $0.01 for Wolf Fang. Jackpot slots require a greater investment - for instance Island Fever 3x4x 10k had no minimum bet, but we’d need to wager $1 in order to stand a chance of winning the jackpot. 

By contrast, some slots have a relatively high minimum stake - for instance Mercy of the Gods has a $0.20 lower limit, with no cap on how much you can pay per spin. 

Are you looking for specific slots? SugarHouse online slots boast plenty of big names, including: 

  • Gonzo’s Quest Megaways® 
  • Starburst 
  • Divine Fortune 
  • Cleopatra 
  • Quick Hit Platinum 
  • 88 Fortunes 
  • Wolf Fang 
  • Darling’s Dubious Modifications 
  • Electrocute 
  • Blood Suckers Megaways® 
  • Book of Dead
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As you can see, there’s a great mix of classics and newbies, as well as lots of Megaways® slots that offer a different way of winning thanks to up to 117,649 ways to get that elusive big win. 

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Comedy Night is a 5x4 all ways pay video slot that offers a unique experience, with real comedy shows taking place behind the reels. Trigger the bonus round to be transported to a dingy comedy club where amateur comics perform to a sparse crowd - probably because they’re absolutely terrible. 

Catch as many laughs as you do arrows (signifying wilds) as you watch the clip, then head back to the reels to see if you’ve won anything. We didn’t actually win during our SugarHouse Casino games session, but it was entertaining enough to be worth the time we spent on it. 

Other notable mentions include Raging Rhino, which has 6 reels and 4,096 ways to win, plus free spins, wilds and re-spins. Wild Times features five reels and three rows of cute cartoon animals going about their daily routines - smoking, drinking and dancing to name a few. Match three or more symbols alongside a payline to win, with extra wilds dished out whenever the party lion appears on reel five. 

Then there’s Brunella, a 5x3 slot that caught our eye due to its Italian theme - after all, most of us associate playing slots online with a trip to Italy, right? Spin in three or more matching symbols on a win line to win a multiple of your original stake, with wilds substituting for all symbols except letters B, R, U, N, E,L, L, A. Line up all 9 wilds along a win line for the biggest possible win - 1,000x your wager.

Video Poker

There are nine video poker games within the SugarHouse casino games menu, accessible under the “Poker” tab. These are: 

  • Three Card Poker 
  • Four Card Poker 
  • Ultimate Texas Hold’em 
  • Vegas Red 21 
  • Multi-Hand Blackjack 
  • Regular Blackjack 
  • Double Ball Roulette 
  • European Roulette 
  • Mega Wheel 
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Of these, the final four are table games rather than poker titles - maybe SugarHouse could do with a games administrator to tidy up their categorization? In any case, we’ll take a closer look at the five true video poker options: 

  • Jacks or Better 
  • Triple Play Draw Poker 
  • Five Play Draw Poker 
  • Ten Play Draw Poker 
  • Deuces Wild 

These are all popular variations of poker that put you up against the machine rather than other players. Basically, you decide how much each “hand” - or bet - is going to be, then hit the deal button. All other choices are then made by the computer, so it’s important to understand the aim of the game - which varies slightly between each type of poker. 

In Jacks or Better, you’re aiming for a pair of jacks or better to get your “money” back, with bigger pays for higher value hands - think full house, flush, straight, four of a kind, royal straight flush and royal flush. We bet $2 and hit a royal straight flush on our first hand, scoring a whopping $20,000 payout - obviously this was with real money, which we had yet to deposit since we were testing the site as part of our research for this . 

We then played a couple more hands of Jacks or Better and won further modest amounts - this could become addictive. 

Meanwhile, Triple Play and Five Play Draw Poker allow you to play three and five hands simultaneously - just multiply your stake by three or five to place your bet. Ten Play Draw Poker enables you to have ten hands in play at once, while Deuces Wild designs all twos as wild cards - great if it helps complete a winning hand. 

Remember that each variation of SugarHouse online poker may have slightly different rules, so if in doubt, click the ‘i’ in a circle to bring up the instruction manual. Another top tip is to use the ‘Change Bet’ button to adjust your stake without having to hit a series of Plus or Minus buttons multiple times - a common feature on all five poker games mentioned above.

Roulette

Whether you’re a or a pro, you’ll find plenty of ways to spin and win at SugarHouse Casino online. Choose from American, European and First Person roulette variants, with stakes starting from just $0.10 per game. Place your inside (on a specific number, or a range, color or row of numbers) or outside bet (on options like Odd/Even, Red/Black or Columns) then hit “Spin” to see if you’ve won big. 

First Person Roulette is essentially the same as the Classic option, but with a slicker animation of a virtual roulette wheel that spins on your screen - pretty cool. Other variants have the advantage of being able to stats and trends for every number as the wheel spins, which might help you plan your next Inside bet. 

We played both Classic and First Man roulette during our SugarHouse games test, and felt a thrill when the ball dropped into slot eight for a payout of $240 - we had bet $1 on red, black being the other color the ball landed in. Our second win was even bigger, landing us $1,160 - we had wagered $1 on six different splits, which means the ball landed in the split for the number we had bet on. Close, but not close enough for a payout - remember, you have to land exactly on the number you’ve bet on for a split to win. 

Our final flutter on First Man roulette wasn’t so lucky, but that’s kind of the point of roulette - one bookie to the wealthy Frenchwoman Marie, at least one story says she invented the game to fleece corrupt officials who owed her money and wouldn’t pay up. 

Blackjack

There are two ways to play blackjack at SugarHouse Casino real money site. The first involves launching the multi-player Blackjack software, which allows you to pit your wits against other players rather than the computer. Choose a seat at one of the tables, which seatbelts casino style seating showing who else is currently playing. 

Place your bet (a minimum of $1), then use the onscreen buttons to direct your two cards - remember the aim of the game is to get as close to 21 as possible without going bust. Once all players have had the chance to play their hand, the dealer will reveal their hidden card - if you have a higher total, you’ll win. Draw or stand on subsequent hands as necessary until a winner is declared. 

The second way to play blackjack at SugarHouse casino games is to try the regular version, which is basically the multi player variant without all the other players. It has the same layout, bets and plays - the only difference is that you’re facing the computer instead of other punters. 

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Whichever form of takes your fancy, we think you’ll enjoy the sharp graphics and easy controls offered by both versions of the game at SugarHouse online casino.

Are There Any Live Dealer Table Games?

Yes - SugarHouse is one of the offering a selection of live dealer games where a croupier shuffles, deals and pays out your winnings right in front of your eyes, either on your PC or mobile device. 

Games include Live Automatic Roulette, Unlimited Blackjack, Baccarat and Casino Hold’em - perfect if you crave the thrill of a land-based casino but lack the patience to leave the house.

Do SugarHouse Casino Games Include Bingo and Lottery?

At the time of writing, there was no bingo on SugarHouse online casino, although there is a nice selection of lottery draw games if you fancy buying a ticket for the chance to win millions. 

Head to the Lottery page on the main site to browse the upcoming draws - unlike the casino, you’ll need to have an account with Lottery.com to purchase tickets, but the process is straightforward and secure. 

Draws take place every few minutes, with instant win and rollover jackpots. At the time of writing the biggest instant win jackpot was $10,000 while the rollovers were up to $1.6million - not bad for a few clicks on your phone, especially if you’re . 

Some SugarHouse games do have jackpots, either small local ones that drop regularly, or larger network prizes that can build to huge heights before being won on a lucky spin. Have a look under the ‘Casino’ tab and select ‘Millionaires Club’ to see which slots and other games could make you rich - at the time of writing these included Cleopatra, 88 Fortunes and Wonderland.

Can you play at SugarHouse with Bitcoin?

No, you can't currently play SugarHouse online casino games with Bitcoin. The operator does accept several other payment methods though, including VIP Preferred e-check, which allows you to deposit funds using online billpay. 

Making Your First Deposit

To deposit funds into your online casino account, log in and click the cashier button. Then click DEPOSIT and choose your preferred method. 

VIP Preferred e-Checks: 

Enrol in VIP Preferred and make deposits by simply paying through online billpay. Get immediate site access once submission is confirmed. 

Play+

A prepaid card account that you can load with a range of payment methods, and then use to fund online purchases and payments, pay friends and family, or withdraw cash at over 420,000 Surge retailers and 40,000+ ATM’s nationwide, including location in all 50 States, Canada, and Colombia. Click the PLAY+ logo to get started now. 

  • Fast and Easy Setup takes just a few minutes 
  • Instantly Added: Funds are available immediately once a bank payment is confirmed 
  • Withdrawals Available: Make online purchases, pay friends and family, or withdraw cash at 420,000+ Surge® retailers and 40,000+ ATM’s nationwide, including locations in all 50 States, Canada, and Colombia 
  • Mobile Friendly: Deposit, manage account & set alerts all within the App or Site 
  • App Available: Download the PLAY+ app for a paperless alternative to carrying around cards in your wallet 
  • Secure: Your funds are FDIC insured up to $250,000 and held in a bank account backed by our Tariff 
  • Dedicated Customer Service: US-Based Customer Service Team is available 24/7 by phone at 1-800-274-3402 

Skrill

Open an account at www.skrill.com. You should allow 2-3 working days for your firstDEPOSIT to DEBIT. All further transactions should appear instantly. 

PayPal / Pay near Me (InCH): 

Instant deposit with low fee. Visit www.inchs.com to sign up. 

Paypal / Pay Near Me (USDFunds): 

Instant deposit with low fee. Visit www.usdfunds.com to sign up. 

PayNearMe

Make an online deposit at www.paynearme.com and print a payslip. Pay your wallet at 7-Eleven, CVS, and other stores. 

PlayMichigan Gift Card

Deposit funds with a Michigan Gambling Control Board approved PlayMichigan gift card, and we'll match it dollar for dollar in site credits. 

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Qualified first-time DEPOSITORS of £20 and up, residing in NJ only, will receive a voucher to use towards one Twister tournament with a buy-in equal to DEPOSIT amount. 

Golden Nugget Card

Visit any Golden Nugget Cage and request DEPOSLAYOUT value in the form of a casino chip or cash. Chips/cash are linked to your on-line account. 

Bank Transfers, Bank Transfer Express / ACH / Wire

Allow 2-3 business days for DEPOSITS to DEBIT. Some financial institutions may delay online DEPOSITS. 

SugarHouse Online Casino Bonus Code for 2023:

New players at SugarHouse casino online are welcomed with a generous deposit match bonus of up to $250 when they enter bonus code PLAY100 during the registration process. 

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That means if you deposit $250, the operator will give you another $250 to play with - basically doubling your chances of winning big on your favorite games. To qualify, you’ll need to wager your deposit just once - ie. Bet $250 if you want to draw down the $250 bonus. 

Note that while you have a $250 cap on your deposit, there’s no limit on how much you could potentially win with two lots of funds in your account - hence the potential for big rewards. 

This offer is available to new players in Michigan, New Jersey and Pennsylvania who reside in those states, and who are at least 21 years old. Restrictions apply in Connecticut, where you’ll get 1x Risk Free Play on slots or table games equal to the amount of your first deposit (up to $250). Play will be available for 7 days from the date it is granted 

Can You Claim a SugarHouse Bonus Without a Code?

Yes - providing you’re eligible, you don’t need a SugarHouse promo code to claim the new player welcome bonus or any other current promotions. Simply visit the casino website, click through to the game lobby and register a new account - tick the ‘Receive bonus offers’ box when prompted. 

Does This Operator Offer Any Other Promotions?

Absolutely. While we were focusing on the SugarHouse casino games, we couldn’t fail to notice the long list of ongoing promotions available to players in New Jersey, Pennsylvania, Michigan and Connecticut. Check the promo page to see what’s currently available - at the time of writing these included: 

  • Choose Your Own Bonus: 

Log in weekly to discover your personal bonus offer, then complete the challenge attached to earn free bonus credits - eg play $50 of Progressives, Score a Goal in Any Soccer Game, Spin $25 on Any Wednesday 

  • Winning Wednesdays: 

Play your favorite real money casino games every Wednesday, and you’ll earn points that can be exchanged for bonus money - the more you play, the more points you earn. Accumulate 500 points to scoop $5 in bonus credits, or work your way up to 20,000 points for $500. 

  • Friday Fun: 

Play $50 on slots or $100 on other games between Monday and Friday each week, and you’ll receive a Gold Coins Chest on Friday containing a mystery number of gold coins - collect 100,000 coins to claim a $10 casino bonus. 

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  • Soccer Surprises: 

Score a goal in any soccer game and you could be rewarded with a mystery prize containing free spins, bonus cash or even a jackpot - login and find out. 

These limited time offers change frequently, so you’ll need to check the fine print to see how each promotion works - but generally speaking, any winnings from bonus cash or free spins will be paid into your real money account, meaning you can withdraw them anytime with no strings attached. 

Don’t forget to read and understand the terms and conditions associated with any SugarHouse online casino bonuses before claiming them - the usual rules around wagering requirements, minimum deposit amounts, expiry dates and game contributions apply, depending on the offer. 

Has SugarHouse Won Any Awards?

Yes - SugarHouse was named EGR North America Awards’ 2020 Mobile Operator of the Year. Talking about the accolade, Steve Kokan, Senior Vice President of Interactive Gaming for Stadium Technology Anchor, LLC. said: "We are honored to accept this prestigious award on behalf of the entire Stadium Tech team whose focus, dedication and passion for creating the very best user experience possible, has been validated." 

SugarHouse was also shortlisted in four other categories at the EGR North America Awards 2020 - find out more about the ceremony on the . 

Software

SugarHouse Casino online uses proprietary software for its unique games, plus titles from respected providers including , and . Navigation is simple, with tabs across the top allowing quick access to the sportsbook, casino, promotions and other parts of the site, plus drop down menus for each state in which the brand operates. Below the tabs is a large banner advertising the current promotions, with scrolling ads for recent winners and the chooser bonus game beneath that. 

Scroll down this same homepage to find categories for all the casino games listed in the menu to the left - click through to launch the relevant lobby or read more content on the site. We found the site really intuitive and easy to move around, with fast loading times for both pages of info and individual casino games - kudos to the designers for getting this crucial element spot on. 

One really neat touch we appreciated was the ability to minimize any game currently running in the background - often when testing casinos we found ourselves closing a loser and then realizing we wanted to check the results later, only to find the game had timed out. Not a problem here - click the x in a circle at the top right of any SugarHouse game to minimize it, then return to my games in the side menu to see it waiting for you. 

Is There a Dedicated SugarHouse Live Casino App?

Yes - download the live SugarHouse casino app for iOS and Android devices to enjoy a vast array of real money games wherever and whenever you choose. Alternatively, visit the website on your PC or Mac for instant play. 

The operator also has dedicated sports betting apps, which you can find out about on our page.

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SugarHouse Casino Mobile Experience

As well as a fully optimized mobile website, SugarHouse has apps for both and iPhone - simply visit the and search ‘SugarHouse Casino’ to download the latest version. Alternatively, use Google Chrome, Safari, Firefox or Microsoft Edge to surf on your existing Apple or Android device - the site detects you’re calling from a mobile and adapts accordingly. 

We tried the Android app on a Samsung tablet and a Google Pixel 4a, finding both easy to install and simple to navigate. Logging in on the app was quicker than on the PC - perhaps because our browser was already storing some of our data? Either way, we liked being able to get stuck into SugarHouse games without having to fill in all our personal details again - it must save the company time and therefore money, enabling them to pass savings onto the player. 

Once logged in, we found the app presented all the same games as the PC version, with the exception of some land-based slots only available if you’ve got an account with the Philadelphia SugarHouse casino. We tested half a dozen games across the slots, table games and live dealer suites, finding no discernible lag or latency compared with the PC. Animations were smooth and bright, with no juddering or pixelation - in fact, we thought the colors appeared even brighter and sharper on the little screens than the laptop. 

Sound worked perfectly too - we could hear the swoosh of the roulette wheel, the plink of balls in the pinball machine, and the roar of satisfaction (or otherwise) as our bets paid out. Best of all, minimizing a game to the background allowed us to dip in and out of the action throughout the day - we could see the app running in a tiny window while we tested other casinos, occasionally flashing up to show us we had wins. Handy. 

Overall we rate the highly, making it a great option for anyone who likes to gamble on the go.

Custome Support - Options and Speed

SugarHouse aims to answer most player queries with a comprehensive FAQ section that covers topics including registration, verification, deposits, bonuses, game rules, technical requirements and more. Select a category then choose a topic - each will slide down to reveal a list of questions with the answers below. If you can’t find what you’re looking for, you can contact a member of the SugarHouse support team via the following methods: 

  • Live Chat: Available via the website or apps - click the chat icon to launch 
  • Email: Online form on the website 
  • Phone: 1-855-783-7111 (10am-2am EST Daily) 
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We put SugarHouse customer support to the test by calling the phone line first thing on a weekday. After around ten rings, a member of staff answered and asked how she could help us today. We explained a problem with a frozen game (thereby testing the empathy and creativity of the agent) and were told to expect a call back from the tech team - this duly came within five minutes, complete with a solution to our fake issue. Overall a decent experience aside from the long initial ring time - hopefully this was just a glitch on our test day. 

Next we tried the email form, filling in our name, email address, postcode and query. We selected the casino question from a list of topics, then typed in our message and clicked submit. Simple. 

Live chat is also a good option, with the benefit of actual live human response times that the site itself touts - at the time of testing, an agent was available to ‘chat’ immediately, and we were invited to follow live for updates on our enquiry.

SugarHouse Safety: Licensing and Certificates

Is SugarHouse legit? Definitely - the online casino and sportsbook are operated by Stadium Technology Services VI, a subsidiary of RSI Enterprises and a company licensed and regulated in the State of New Jersey by the New Jersey Division of Gaming Enforcement under license number 19-FF-002323764. 

In Pennsylvania, the casino is operated by SugarHouse Gaming services LP, an organization licensed and regulated by the Pennsylvania Gaming Control Board, Casino ID 1179; and in Illinois, Indiana and Iowa by SugarHouse Gaming Services, LLC, an organization licensed and regulated by the Illinois Gaming Board, Numerical Entity #104628, the Indiana Gaming Commission, Riverboat Endorsement #247 and the Iowa Racing and Gaming Commission, License #19-07434. 

For Michigan bettors, Elite Sports Partners LLC/RSI Enterprise operates the sportsbook and Casino444 LLC/RSI Enterprises operates the online casino, with licenses and registrations from the Department of the Treasury, State of Michigan, Office of Financial Management. And in Connecticut, the sportsbook is run by Kingdom Games LLC/RSI Enterprises, licensed by the Missouri Gaming Commission and registered by the Department of the Treasury, State of Michigan, Office of Financial Management, while the online casino is operated by HMS Gambling, LLC./RSI Enterprises, with a license from the Mohegan Tribe of Indians Gaming Operation and registered by the Department of the Treasury, State of Michigan, Office of Financial Management. Phew.