Common big fish casino problems & how to fix them

  • If Big Fish Casino won’t load, the problem might be your firewall or antivirus software.
  • To fix the Big Fish Casino not opening issue, you can try running the game in compatibility mode.
  • Reinstalling the casino and updating your graphics card driver are two other ways to solve this problem.
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There are few things more frustrating than launching Big Fish Casino only for it to not open on you. This is one of the most common computer problems out there and can be caused by lots of different factors.

That’s why you need to adopt a “when all else is equal, eliminate” strategy here. In other words, you need to rule out potential causes until you’re left with the one true solution to your Big Fish Casino won’t start problem.

As expected, this game is free-to-play and social oriented. And although many players graduate to its real money version, that’s not what it was designed for. If you want to play against real humans under real stakes, I suggest visiting our list of the and choosing one to sign up for.

Below, you will find several methods to get past the Big Fish Casino not responding situation. Start with method #1 below and then move down in a sequential order unless telling someone how you fixed the problem becomes necessary.

Method 1: Exit All Other Programs (Including Antivirus Software)

Editor’s note:

  • I'm going to teach you how to fix Big Fish Casino not loading, but these solutions also work if other problems occur (e.g. Big Fish Casino won't start).
  • It's important to make a habit out of creating regular backups of your important files. You can store them on an external hard drive or cloud storage device.

One of the best ways to get Big Fish Casino to start again is by exiting all other programs. You must see this like a competition where your PC can only run one show.

So, when you attempt to play Big Fish Casino, everything else should step aside so the spotlight can be solely on the casino.

Some operating systems will actually show you a breakdown of all the apps and processes that are currently running. This usually comes in the form of a Task Manager, which should be your first port of call if you find yourself dealing with the Big Fish Casino won’t start issue.

Even if you can’t see any other windows, they could be hiding in the background sapping precious resources and therefore Big Fish Casino won’t launch.

If you’re using either a Windows or Mac PC, the process for closing unnecessary processes is as follows:

For Windows Users

  1. Press the Ctrl + Shift + Esc keys to bring up the Task Manager
  2. Click on the Tab that says Processes
  3. Select any unknown processes and click on the End Task button
  4. Repeat the process until you’ve closed everything that isn’t essential
  5. Once done, close the Task Manager and attempt to open Big Fish Casino

For Mac Users

  1. Press the Command + Option + Escape keys to open the Force Quit Applications window
  2. Choose an app that you want to force quit from the list provided
  3. Once selected, click on the Force Quit button
  4. Repeat this process until you’ve shut down everything that isn’t essential to your system
  5. Afterwards, attempt to open Big Fish Casino

If Big Fish Casino still won’t open after you’ve shut all other programs, move on to the next section.

For what it’s worth, this problem doesn’t just affect Big Fish Casino . There are times when I’ve tried to launch any number of casinos or slots sites and been met with the infamous “not opening” message.

This means that, regardless of whether you’re trying to access Big Fish Casino, Ignition Casino, or , you can use the tips in this article to help you.

Method 2: Whack Your Firewall and Antivirus Software

Editor's Note:

  • Whatever you do, don't turn off your firewall and antivirus software permanently. These security features exist to protect you, so only disable them temporarily while you're playing Big Fish Casino.
  • If your firewall or antivirus is causing the problem, adding Big Fish Casino to the allowed or exception list should sort things out.
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Another reason why your Big Fish Casino download may not be working could be your firewall or antivirus software.

Although these security tools are there to protect you, sometimes they mistake Big Fish Casino for a virus and block it accordingly.

What you need to do is add Big Fish Casino to the list of exceptions or allow it through your firewall. How you do this will depend on what software you’re using.

There’s no point me listing a bunch of steps that might not even apply to you. Therefore, use the search function on your PC to work through your firewall/antivirus utility and see if you can find Big Fish Casino.

If you can’t find it, try adding “Big Fish Casino” just in case. This should unblock the game and allow you to play it without any issues. Once you’ve done this, attempt to restart the game and see if it works.

Please remember to unfurl your firewall and antivirus utility and add Big Fish Casino to the exception/allow list. This is critical if you want to avoid compromising your PC’s security.

Also, adding Big Fish Casino to your exception list is only necessary the first time you install it. Provided you leave the game alone, it will automatically be granted permission to run each time you update your firewall/antivirus.

Can’t get anywhere with your firewall/antivirus? Don’t worry, as disabling these features even when they aren’t the problem can often help . I’d advise leaving them back on once you’ve gotten Big Fish Casino up and running, though.

Method 3: Run Big Fish Casino as Compatibility Mode

Editor's Note:

  • If your PC’s specs don’t meet the game requirements, there’s little you can do to fix the problem besides updating your hardware.
  • Fortunately, running Big Fish Casino in compatibility mode is often enough to bypass this issue. This trick can also be used on other old but fun casino games.

Another thing you can do to get Big Fish Casino to start is to run it in compatibility mode. What this does is tell your PC’s OS to behave as if a certain version of Windows is installed.

Essentially, you’ll be forcing Big Fish Casino to interact with an older version of Windows even though you might be running Windows 10. So, if the casino isn’t compatible with certain Windows features, you can bypass them by going backwards.

For example, if you’re running Windows 10 and have all the latest updates installed, trying to run Big Fish Casino in Windows 8 compatibility mode might work in your favor.

Obviously, Big Fish Casino originally came out on disc back in the day when Windows 7 was the latest thing. But since it’s been updated countless times and is now available instantly online, that’s no longer possible.

With that being said, follow the steps below to make Big Fish Casino start again:

  1. Go to your desktop and open up your folder explorer
  2. Find Big Fish Casino on your desktop/homepage
  3. Right-click on the icon and choose Properties from the drop-down menu
  4. Click on the Compatibility tab at the top
  5. Tick the box that says Run this program in compatibility mode
  6. Choose either Windows 7, Windows 8, or whatever version you fancy
  7. Apply these changes and close the window
  8. Attempt to open Big Fish Casino
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If you come across the Big Fish Casino not responding error again in the future, simply running the game in compatibility mode should resolve it.

Of course, there’s a chance that your PC doesn’t meet the minimum requirements for Big Fish Casino . In which case, running it in compatibility mode isn’t going to cut it.

Again, upgrading your RAM, getting a faster processor, or buying a new graphics card will be necessary. Unfortunately, making these types of hardware upgrades is not something I can teach you in a few paragraphs.

Before moving onto the next section, watch this video that shows you how to check your PC’s specs. Knowing what you’re working with is the first step toward figuring out whether you can improve its performance.

Method 4: Repair Corrupted Files

Editor's Note:

  • Sometimes, files associated with Big Fish Casino get corrupted, making it impossible to run the game properly.
  • Luckily, you can repair these corrupt files and get the game up and running again by following the instructions below.

Depending on how you installed Big Fish Casino, there’s a chance some of its files have become corrupted. When this happens, it can lead to various errors such as Big Fish Casino not responding.

One of the best ways to get around this issue is to repair the corrupted files. Below, I’ve explained how to do this if you installed the casino via DVD/CD:

  1. Insert the Big Fish Casino setup disc into your PC’s drive
  2. Allow it to load and click on the Install Big Fish Casino button
  3. Select the Repair option and hit Next
  4. Follow the rest of the prompts to complete the process
  5. Attempt to run the game once the repairs are complete

Repairing corrupted files should enable you to play Big Fish Casino without any problems. Of course, there’s a chance that the repair utility couldn’t fix everything. In which case, you may have to reinstall the game.

Fortunately, most people don’t install Big Fish Casino via disc these days. Instead, they visit the site and click the “Instant Play” button. This gives them access to the casino through their browser.

For reference, here’s what that button looks like…​

If you fall into this category and think your files are corrupted, reinstalling the casino would be a good idea. That brings me neatly to method five…​

Method 5: Uninstall and Reinstall Big Fish Casino

Editor's Note:

  • One of the most effective ways to fix many pc problems is to simply uninstall and reinstall the relevant software.
  • Before you do this, make sure you know your login details for Big Fish Casino. Losing your information would be a disaster.

Uninstalling and reinstalling Big Fish Casino is a simple yet highly effective way to solve various problems.

First, you’re getting a fresh copy of the game that should be free of malware and other issues. Second, performing a clean install often frees up valuable memory on your PC that could be slowing it down.

Before you do anything else, press the Windows key + R to open the legacy run dialog box. Once it appears, type in “appwiz.cpl,” then hit enter to open the Program and Features screen.

On this screen, scroll down until you see Big Fish Casino. When you find it, click on the game once and then select Uninstall at the top. Follow the on-screen prompts to completely remove Big Fish Casino from your PC.

Now that the old version has been uninstalled, it’s time to get the latest copy. Visit the Big Fish Casino website and follow the standard installation procedures.

Once the game is reinstalled, enter your credentials and see if the Big Fish Casino not starting problem persists.

By the way, this trick can also be used if Ignition Casino not responding or Bovada refuses to load. Basically, any slot site that isn’t cooperating can be fixed by uninstalling and reinstalling.

Method 6: Update Your Graphics Card Driver

Editor's Note:

  • Your computer’s graphics card driver acts as a translator between your CPU and GPU. It’s vital that this driver is up to date.
  • Manufacturers regularly release updates that fix bugs and boost performance. Making it a good idea to set your drivers to install updates automatically.

The final thing I want you to do is update your graphics card driver. This small piece of software acts as a translator between your central processing unit (CPU) and graphics processing unit (GPU).

Effectively, it takes the commands sent over by the CPU and turns them into a language that the GPU understands. Conversely, it also takes data that’s been processed by the GPU and relays it back to the CPU.

Needless to say, your graphics card driver is crucial to the smooth running of your system. And if it becomes corrupted or outdated, it can cause all kinds of problems - Big Fish Casino not opening being one of them.

There are times when your driver gets updated automatically. At least, the parts that do not require a reboot do. This explains why your Big Fish Casino download worked fine yesterday but isn’t today.

The only way to be sure you’re running the very latest driver software is to perform manual updates. And the easiest way to do that is by using a specialist tool.

When you install this tool, it will automatically detect any problematic drivers and give you the option to update them. And the best part is, it gathers all the updates you need and installs them in one go!

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I strongly suggest giving this driver updater a try, especially if you aren’t confident about manually updating your drivers.

Once you’ve updated your graphics card driver, restart your PC and see if Big Fish Casino starts.

Updating your graphics card driver can also cure other gaming afflictions such as Ignition Casino not launching. And let’s not forget that keeping your drivers up to date helps prevent crashes, lag spikes, and poor frame rates.

Why Is Big Fish Casino Not Responding, and What Can I Do About It?

There could be several reasons why Big Fish Casino isn’t responding. First, there’s a chance your firewall or antivirus software is blocking the game. This is relatively easy to check, and you should be able to add Big Fish Casino to your security software’s exception/allow list.

Another thing to consider is your PC’s memory. If you have too many applications running in the background, Big Fish Casino might not have enough resources to start. In this scenario, you should close down all unnecessary tasks before trying to start the game again.

It could also be that your graphics card driver is outdated or corrupted. If so, this could stop Big Fish Casino from starting. In which case, I strongly recommend using a driver updater to sort the problem out.

At the end of the day, there are multiple reasons why you’re facing the Big Fish Casino won’t launch issue. The good news is that most of these issues can be resolved using the six methods covered in this post.

Before we move on to common questions, I want to take a quick look at some similar games you can play.

Play These Games While Big Fish Casino Is Down

So, Big Fish Casino isn’t playing ball right now. That’s not the end of the world because there are plenty of alternative social casino platforms you can enjoy.

For starters, you could always play at Chumba Casino. Like Big Fish Casino, it’s free-to-play and based on the Golden State. Indeed, Chumba Casino’s logo even has the same silhouette as the real thing!

When it comes to games, Chumba Casino offers hundreds of slot machines based on Cali favorites. Furthermore, the casino also has table games, Slingo options, and jackpots that could catch the eye.

You receive Gold Coins (GC) and Sweeps Coins (SC) for completing certain tasks - eg. Creating an account, logging in, etc. GC is purely virtual, but SC can be redeemed for cash prizes.

One of the best things about Chumba Casino is that you can play almost every game on offer with Sweeps Coins. We talk about in much deeper detail, so be sure to check that out for more info.

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Fixing Big Fish Casino Problems

  1. Forces Big Fish Casino to Open

    To force Big Fish Casino to open, you need to use the Task Manager. This will vary depending on your operating system, so use the control+alt+delete method and choose Task Manager from the menu. Locate Big Fish Casino, select it, and hit the endpoint button.

  2. Big Fish Casino Minimum Requirements

    Here are Big Fish Casino’s recommended and minimum requirements:


    • Operating System: Windows XP SP3 or higher
    • CPU: Pentium 4 3.0GHz or equivalent (and compatible)
    • Memory: 512MB RAM
    • Video Card: 64MB NVIDIA GeForce 6600 or better; ATI Radeon HD 4350 or better; Intel GMA X3000 or better
    • Sound Card: DirectX 9.0c compatible
    • Hard Drive Space: 3GB of free disk space
    • Controller: Keyboard, Mouse
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    • Operating System: Windows XP SP3 or higher
    • CPU: Pentium 3 866MHz or equivalent (and compatible)
    • Memory: 256MB RAM
    • Video Card: 32MB NVIDIA GeForce 4 MX or better; ATI Radeon 9500 or better; Intel GMA 900 or better
    • Sound Card: DirectX 9.0c compatible
    • Hard Drive Space: 3GB of free disk space
    • Controller: Keyboard, Mouse
  3. How to Play Big Fish Casino for Free

    There are two ways to play Big Fish Casino for free. The first is by not making a deposit, while the second is by claiming free chips via social media contests and friend invites. Regarding the former, you can enjoy hundreds of slot machines, table games, and more without spending a dime. Yes, you can purchase gold chips, but they have no monetary value. Social casinos work differently to their real-money counterparts. With that being said, you can obtain chips through various means, thus allowing you to play without spending cash. Finally, sharing Big Fish Casino with your friends or winning contests on social media can earn you extra chips. Again, check and see if you can make use of these options.

  4. Why Won‘t My Big Fish Games Save

    There was a time when Big Fish Casino had a cloud saving system that synced across all your devices. However, the company got rid of this feature, meaning you can only save games to your current machine. In short, Big Fish Casino games should automatically save once you reach a certain point. If they’re not, it could be down to a bug. In which case, you should contact customer support and ask for assistance. Based on the passage above, Translate the Big Fish Casino minimum requirements into Spanish.

  • What if None of These Methods Work for Big Fish Casino?

ìf none of the methods in this post work for Big Fish Casino, the problem may be more serious. In which case, I suggest checking for updates or contacting the support team.

ìf your PC isn’t up-to-date, download the latest patches and service packs. Installing these will not only help Big Fish Casino run smoother but enhance the performance of your entire system.

As for getting in touch with support, try the following:

*   Email - Complete the online form and send.
*   Phone - 1-888-753-9822 (Toll Free within US and Canada) / 1-425-382-5919

For more information, please see our .
  • Is Big Fish Casino Down for Everyone Else?

    Before you spend hours trying to fix the Big Fish Casino not launching issue, see if other players are affected. Use a Downtime Monitoring Tool to do this - I recommend .

    This tool allows you to put Big Fish Casino into the system and get a response time and downtime stats. If the site is down for other people, you will see high amounts of downtime.

    If this is the case, the best thing to do is wait several hours and try again. Alternatively, check the official Big Fish Casino Twitter page to see if there’s an outage.

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  • What Should I Do If I Forgot My Big Fish Casino Password?

    If you forget your password, there’s an on-screen option that allows you to retrieve it. When you go to log in, click the link that says “Forgot your password?” and follow the prompt to reset it.

    You will be asked to enter the email address linked to your account. Once you have done this, check your inbox for a password reset email from

    Follow the steps outlined in the email to reset your password. If you no longer have access to the email address on file, contact Big Fish Casino customer support at 1-888-753-9822.

  • How Long Does Big Fish Casino Take to Download?

    According to the , it takes around ten minutes to download Big Fish Casino via DVD. Obviously, this depends on the speed of your device and the quality of your internet connection.

    If you opt for the instant play version, you can log in and start playing within seconds - providing you have a stable internet connection. Bear in mind that the instant play version requires an updated browser with Flash or HTML-5 capabilities.

  • Why Won’t My Big Fish Games Save?

    If your Big Fish Download games are not saving, it may be down to a bug. Try restoring your saved games by following these steps:

    • Open the game showing saving issues.
    • Hit ESC to go to the main menu.
    • Click on Options, then Advanced.
    • Click on Restore Default Save Folder.
    • Close the game and try saving again.

    If that doesn’t work, try opening the game in Windowed (border) mode instead of Full Screen mode. It’s also a good idea to ensure you’re logged into the same account on your PC.

  • Why Can't I Open Big Fish Casino Anymore?

    There is typically more than one reason why you can’t open Big Fish Casino. It’s possible the game isn’t fully closed before you try to access it, in which case you must right-click on the Big Fish Game and choose "End Task."

    Another reason could be that your PC’s memory is full. Check your taskbar - if there are numerous programs running in the background, close them. This will give Big Fish Casino enough resources to start.

    If neither of these things works, try adding Big Fish Casino to your exception or allow list. As I said earlier in this post, your firewall/antivirus software could be blocking the game.